House of premium african fabrics

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Shipments and Returns

We offer free shipping for orders starting at € 250 (or the equivalent in USD or GBP).

Packages are typically shipped within 2 days after payment is received, using the most competitively priced parcel carrier. Shipments within the Benelux region (Belgium, Netherlands, Luxembourg) and other destinations within the European Union are sent via DHL with track & trace. International shipments are dispatched through DHL Express, FedEx, UPS, or Skynet, all of which offer track & trace services.

Delivery Lead Times Carriers (Standard Service*):

USA & Canada: 6-8 working days (Express: 2-3 working days)
Netherlands: 1 working day
Belgium: 2 working days
France: 2-3 working days
Germany: 2-3 working days
United Kingdom: 3-5 working days
All other countries: Lead times are displayed during the checkout process.

* In most cases, DHL Express delivery is optionally available as well.

Shipping costs depend on the total weight of the shipment and include the cost of packaging materials and handling. Especially for shipments within the EU, we recommend consolidating items into a single order whenever possible. Please note that we typically cannot group two separate orders placed separately, and in that case, shipping costs will apply separately to each order. Your package is shipped at your own risk, but we use high-quality packaging materials to ensure that your goods are well-protected.

Taxes/Duties:
Please be aware that, unless stated otherwise, Jansenholland.com is not responsible for any local taxes, import duties, and/or customs clearance fees. We advise you to check with the local authorities, as duty-free exemptions may exist. Deliveries within the European Union are including VAT (Value Added Tax).
If, for any reason, you refuse to pay any local duties, your order will either be destroyed or returned to Jansen Holland. Any costs incurred for the destruction or return of your order will be deducted from your refund.

Returns:
You can initiate a return within 14 days of receiving your order. Please contact us at [email protected] for returns, providing the reason for the return and specifying whether you want to exchange the items or request a refund. Afterward, you can send the goods to the following address:

Return Address:

Jansenholland.com
Engelseweg 227
5705 AE Helmond
Netherlands

The maximum order quantity for this product is: