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Terms & Conditions

Terms and conditions of Jansen Holland
Jansenholland.com

Article 1. Applicability

1.1 These general terms and conditions apply to every offer from the online store of Jansenholland.com part of Jansen-Naninck B.V. (hereinafter referred to as “Jansenholland.com”) and to every agreement that is concluded by its site www.jansenholland.com

1.2 These terms and conditions may be changed by Jansenholland.com without prior notice. In the case of a pending order, the conditions that you agree during the ordering process remain in force.

Article 2. The offer and the agreement

2.1 By placing an order with Jansenholland.com you accept the application of these general terms and conditions of sale.

2.2 Every offer is without obligation.

2.3 Jansenholland.com reserves the right to change the offer at any time without prior permission.

2.4 Jansenholland.com reserves the right to refuse deliveries to certain destinations.

2.5 Jansenholland.com reserves the right to refuse orders from specific persons/companies.

2.6 Mistakes and errors in the offer do not bind Jansenholland.com

Article 3. Prices and payment terms

3.1 Jansenholland.com reserves the right to change prices at any time without prior permission. You pay the prices in force at the time you confirm your order, provided that the items were also in stock at that time and your payment of the full purchase amount will be received within the stipulated period.

3.2 All prices are in Euro or in current currency rate for your preference, such as USD or GBP, for prepayment by one of the payment methods offered. The total purchase amount including shipping costs are displayed in the ordering process. VAT and any other taxes and/or import duties are included unless otherwise stated.

Article 4. The delivery

4.1 The delivery of your order takes place according to delivery methods of Jansenholland.com after the full purchase amount has been received within the set period.

4.2 Orders cannot be delivered to PO Box addresses. Jansenholland.com cannot be held liable due to any consequences of delays in delivery.

4.3 In the unlikely event that one or more products of your order are not available, we will inform you as soon as possible by e-mail. In that case, you can specify substitute item(s) or cancel your order.

4.4 Jansenholland.com cannot be held liable for the non-availability of items.

Article 5. Retention

5.1 Title to the items in your order is transferred from the moment your payment of the full purchase amount is received.

Article 6. Intellectual and industrial property rights

6.1 You must respect the intellectual and industrial property rights based on the articles supplied by jansenholland.com at all times.

Article 7. Right of withdrawal and complaints

7.1 You have the option to terminate an agreement without giving reasons within 14 (fourteen) working days counted from the day on which you receive your order.

Jansenholland.com will refund your purchase amount as soon as possible, but no later than 30 days after receipt of the return shipment. The costs for the return shipment and any other costs related to returning your order are for your account. We advise you to insure the return shipment for theft / loss. If you exercise your right of withdrawal, the items must be in their original condition.

7.2 You are obliged to check the content of your order immediately upon delivery. In the unlikely event that you are not satisfied, you can submit a complaint to [email protected] by email within 14 (fourteen) working days. If the complaint proves to be well-founded, it is up to Jansenholland.com to exchange the item(s) in question or to refund the relevant part of the purchase price. The direct costs for returning items within the complaints procedure are for the account of jansenholland.com. Any other direct and/or indirect costs related to this cannot be recovered from Jansenholland.com. We advise you to insure the return shipment for theft / loss. The items you return must be in their original condition.

Article 8. Force majeure

8.1 Jansenholland.com is not obliged to fulfil any obligation under the agreement if it is prevented from doing so as a result of force majeure.

Article 9. Applicable law

9.1 All legal relationships between you and Jansenholland.com to which these general terms and conditions apply are governed by Dutch law and any disputes will be submitted to the competent court in the Netherlands.

The maximum order quantity for this product is: