Swiss Voile Lace

Ordering from the Jansen Holland webshop is very simple. All our brands and products are divided into categories, giving you a clear overview of our assortment. When you find a fabric you like, simply click ‘Add to cart’ to place it in your shopping bag. When you’re ready to complete your order, click the shopping bag icon in the top right corner of your screen and then click the ‘Checkout’ button. On the following screen, you can enter your details and choose a payment method.

Yes, you can place an order without creating an account. Simply proceed to checkout and enter your details as a guest.

No, we don’t apply a minimum order quantity - you can order just a single item.

Whether it’s for uniforms, celebrations, or a special project, you can order fabrics in bulk or request a custom design. Please send us a WhatsApp message (preferred) or fill out the contact form - and we’ll be happy to discuss the best options for you.

Yes, in addition to this online shop that serves customers worldwide, we have a physical shop in the Netherlands:

Jansen Holland
Engelseweg 227
5705 AE Helmond
The Netherlands

Regular opening hours*:
Monday – Friday: 09:00 – 17:00
Saturday: 10:00 – 16:00
Sunday: Closed

If you’re nearby, we’d love to welcome you in person!

* Check here for up-to-date opening hours.

Within the European Union, VAT is included in our prices.

For the USA, Canada, Australia, Japan, Singapore, and New Zealand, duties and/or taxes are settled at checkout for faster delivery and no extra charges upon delivery.

For all other countries, our prices are DDU (Delivery Duty Unpaid), which means local taxes, duties, and fees may be charged upon delivery, depending on your country’s regulations.

Some countries apply a tax-free threshold( for example, GBP 135 in the UK).

We accept a variety of secure payment methods, including credit and debit cards (American Express, Visa, Mastercard, Maestro), PayPal, and local options such as iDEAL, Bancontact, and Klarna. You can also pay conveniently with digital wallets like Apple Pay and Google Pay. The icons of all available payment methods can be found at the bottom of this page. At checkout, simply select the option that suits you best.

Yes, we offer free worldwide delivery on orders over €200 (or $200/£200).

We aim to deliver to all countries. If our website does not currently support delivery to your country, please don’t hesitate to contact us and we will provide you with a custom offer.

Orders placed on working days before 2:00 PM (Amsterdam time - CET) are dispatched the same day.

Within the EU, shipments are sent with DHL (track & trace); international orders are shipped with DHL Express (track & trace). In most cases, DHL Express delivery is also available as an optional upgrade.

Typical delivery times:

• Netherlands: 1 working day
• Belgium: 2 working days
• France: 2-3 working days
• Germany: 2-3 working days
• UK: 1-2 working days
• USA & Canada: 2-3 working days
• Other countries: shown at checkout
  

Shipping costs depend on destination and order weight. We do not charge extra for packaging and handling.

Yes, you can return goods within 14 days of receipt. Please email customerservice@jansenholland.com
with your reason for return and whether you prefer an exchange or a refund, then send the goods to the following address:

Return address:
Jansenholland.com
Engelseweg 227
5705 AE Helmond
Netherlands

We have created a dedicated page with all the information you need to care for your fabrics. Please see our washing instructions for full details.