Datenschutzrichtlinie

This privacy statement applies to all processing of personal data by Jansen Holland in connection with:

• visiting our website;
• contacting us via email, contact form, WhatsApp or telephone;
• requesting information or a quotation;
• subscribing to our newsletter;
• maintaining relationships with customers, suppliers and other business contacts.

a. Data relating to contact requests

• name;
• email address;
• telephone number;
• company name;
• job title;
• content of your message;
• any other data you voluntarily provide.
  

b. Data of customers and clients

• name and contact details;
• company details;
• invoicing details;
• payment details;
• correspondence;
• data necessary for the performance of our services.
  

c. Data for newsletters or marketing

• name, if provided by you;
• email address;
• data relating to subscription and unsubscription;
• data relating to opening and clicking newsletters, insofar as we measure this.
  

d. Data of suppliers and business relations

• contact person’s name;
• company name;
• email address;
• telephone number;
• job title;
• invoicing and payment details;
• correspondence.
  

e. Technical and website data

• IP address;
• browser and device data;
• cookie data;
• log data;
• data relating to your use of the website.
  

In principle, we do not process special categories of personal data, unless this is necessary for our services, required by law, or provided by you. We kindly request that you do not share unnecessary special categories of personal data with us.

We only process your personal data where there is a valid legal basis for doing so.

a. Performance of a contract

• carrying out assignments;
• maintaining contact regarding ongoing assignments;
• preparing and sending invoices;
• handling payments;
• responding to questions about our services.
  

This processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract.

b. Legal obligation

• tax retention obligations;
• administrative obligations;
• obligations under applicable laws and regulations.
  

c. Legitimate interest

• customer contact and relationship management;
• improving our website and services;
• securing our systems and data;
• internal management;
• handling complaints and disputes;
• sending information about our services to existing relationships, where legally permitted.
  

When processing is based on legitimate interest, we always carry out a balancing test.

d. Consent

• sending newsletters to individuals who have subscribed;
• placing certain non-functional cookies;
• other cases where consent is legally required.
  

You may withdraw your consent at any time. This does not affect the lawfulness of processing prior to the withdrawal.

We only share your personal data where this is necessary for the purposes set out in this privacy statement.

• IT and hosting service providers;
• providers of website, email and office software;
• parties that support us with communications or newsletter distribution;
• accountants, advisers and legal service providers, where necessary;
• banks and payment service providers, insofar as required;
• public authorities, regulators or other third parties, where we are legally obliged to do so.
  

Where third parties process personal data solely on our behalf, we enter into a data processing agreement with them where this is required by law.

In some cases, personal data may be processed outside the European Economic Area, for example where a software provider or communications service provider is established outside the EEA.

Where this is the case, we ensure that such transfers take place only in accordance with the GDPR, for example on the basis of an adequacy decision by the European Commission, standard contractual clauses approved by the European Commission, or another legally permitted basis.

You can request more information about this via our contact details.

We do not retain your personal data for longer than is necessary for the purposes for which it was collected, unless we are legally required to retain it for a longer period.

• customer and invoicing data: 7 years;
• correspondence and contact requests: up to a maximum of 2 years after completion, unless a longer retention period is required;
• newsletter data: until you unsubscribe;
• data of suppliers and business relations: for as long as relevant to the relationship and thereafter as long as necessary for administration or settlement;
• website and cookie data: in accordance with the duration of the cookies used and our cookie policy.
  

Our website uses cookies and similar technologies.

• functional cookies: necessary for the proper functioning of the website;
• analytical cookies: to analyse and improve the use of the website;
• marketing or tracking cookies: only where applicable and, where required, with your consent.
  

When you first visit our website, we inform you about the use of cookies and, where necessary, request your consent. You can always change your cookie settings via your browser settings or via the cookie banner on our website, where available.

We take appropriate technical and organisational measures to protect personal data against loss or any form of unlawful processing.

• secure connections;
• restricted access to systems and records;
• use of up-to-date security software;
• regular system updates;
• internal authorisation controls;
• appropriate agreements with external processors.
  

Despite these measures, no system can guarantee complete security. If you suspect that your data is not properly secured or that there has been misuse, please contact us immediately.

Under the GDPR, you have the following rights, among others:

• the right to access your personal data;
• the right to rectify inaccurate personal data;
• the right to erasure of your personal data;
• the right to restriction of processing;
• the right to data portability, where legally applicable;
• the right to object to certain processing activities;
• the right to withdraw consent given.
  

If you wish to exercise any of these rights, please contact us using our contact details. To prevent misuse, we may ask you to provide additional information to verify your identity. We will respond to your request within one month in principle.

If you have a complaint about the way we handle your personal data, we would like to hear from you so that we can work together to find a solution.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Jansen Holland may amend this privacy statement from time to time. The most up-to-date version will be published on the website. We recommend that you consult this privacy statement regularly.

Jansen Holland / Jansen-Naninck B.V.
Email: customerservice@jansenholland.com
Telephone: +31 492549346
Chamber of Commerce number (KvK): 17014889
Website: https://jansenholland.com